Resume
Experience
July 2022 - Present
DATA ANALYST
Institute for Community Alliances
Tinley Park,IL
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Created a Random Forest classifier to predict clients who were twice as likely to return to homelessness, reducing recidivism rates from 25% to 18% on average across 10 CoCs
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Consulted with 10 CoC executives to develop data analytics roadmaps, creating 25+ interactive dashboards in Looker and Tableau, including a rent-by-ZIP analysis that layered unemployment, poverty, and housing vacancy rates to guide regional subsidy strategies
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Led end-to-end project management for Point-in-Time (PIT) survey data collection, building a Python-based Streamlit app that replaced 20+ Google Sheets, gathered requirements from 50+ stakeholders, and cut admin processing time by 50%
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Authored custom Looker SDK scripts to detect schema drift and bulk-download dashboards, reducing report update cycles from days to hours
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Partnered with federal and state agencies to produce and validate System Performance Measures (SPM) and PIT counts, ensuring data accuracy for over $20M in HUD funding and federal compliance
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Nov 2018 – Apr 2019
Healthcare Data Analyst Intern
Catholic Health Services
Garden City, NY
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Contributed to data analysis efforts supporting New York's DSRIP program, aimed at reducing avoidable hospital useacross Long Island's Medicaid population
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Collaborated with clinical and administrative teams to analyze claims and clinical data, identifying high-utilizationpatterns by spotlighting emergency department overuse and chronic care gaps
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Assisted in building real-time KPI dashboards and reports using Excel, Tableau, and SQL, giving leadership teamsvisibility into operational performance and quality metrics
Aug 2017 – Dec 2018
Teacher Assistant
Adelphi University
Garden City, NY
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Taught database design and analytics labs; graded SQL and Microsoft Access projects for 50+ students
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Helped students troubleshoot queries and understand relational database concepts during lab sessions
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Supported professors with grading, course prep, and proctoring for IT and data-related courses
Jan 2018 – Apr 2018
PACS Administrator Intern
SBH Health System
Bronx, NY
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Managed implementation project for Q-path, a point-of-care ultrasound (POCUS) management system, improving exam documentation, turnaround time, and staff adoption
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Monitored PACS systems and resolved basic imaging data issues to support clinical accuracy
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Analyzed system usage trends and flagged process bottlenecks to improve radiology workflows
2010 – 2016
Imaging Informatics & Radiology Roles
Earlier Experience
Amman, Jordan
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Led PACS/RIS support and EHR implementation at Electronic Health Solutions, training clinical staff and resolvingsystem issues
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Performed diagnostic imaging (X-ray, CT, MRI) and interventional radiology procedures at top hospitals, including AlIstishari and Medical Surgical Center
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Collaborated with multidisciplinary teams to streamline imaging workflows and reduce patient wait times
Education
Jan 2017 – May 2019
ADELPHI UNIVERSITY
M.S. in Healthcare Informatics
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Gained specialized knowledge in healthcare data analytics, decision support systems, database design, and HIPAA compliance.
Remote
Oct 2005 – Dec 2009
University of Science & Technology
B.S. in Radiologic Technology
Ar-Ramtha, Jordan
Certifications
Google Advanced Data Analytics Professional Certificate
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In-depth training in Python, SQL, data visualization (Tableau, Power BI), and machine learning (regression, clustering,classification)
Completed
Google Advanced Data Analytics Professional Certificate
Completed
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Structured and managed data projects using the PACE workflow
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Developed statistical models using linear/logistic regression, ANOVA, and Chi-squared tests
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Applied machine learning techniques: K-means clustering, decision trees, random forests, gradient boosting
Machine Learning Certificate
Cornell University
In Progress
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Developing k-NN, Naïve Bayes, and Bayesian classifiers with model optimization
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Building models with regression, gradient descent, decision trees, and hyperparameter tuning
Skills
Programming & Analytics:
Python (Pandas, NumPy, scikit-learn) • SQL • Statistical Analysis • Predictive Analytics •A/B Testing
Business Intelligence:
Tableau • Power BI • Looker • Excel (Advanced) • Dashboard Development • Data Visualization
Data Management:
MySQL • PostgreSQL • Microsoft SQL Server • NoSQL • ETL Processes • Data Pipeline Development
Machine Learning & Statistical Analysis
Regression • Classification • Clustering • Random Forest • Decision Trees • Model Optimization
Machine Learning & Statistical Analysis
Project Management • Stakeholder Management • Requirements Gathering • Data Strategy Roadmapping