Resume
Experience
July 2022 - Present
DATA ANALYST
Institute for Community Alliances
Tinley Park,IL
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Created a Random Forest classifier to predict clients who were twice as likely to return to homelessness, reducing recidivism rates from ~25% to 18% on average across 10 CoCs.
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Developed 25+ interactive dashboards in Looker and Tableau, including a rent-by-ZIP analysis that layered unemployment, poverty, and housing vacancy rates to guide regional subsidy strategies.
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Automated Point-in-Time (PIT) survey data collection using a Python-based Streamlit app, replacing 20+ Google Sheets and cutting admin processing time by 50%.
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Authored custom Looker SDK scripts to detect schema drift and bulk-download dashboards. This reduced report update cycles from days to hours.
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Produced and validated System Performance Measures (SPM) and PIT counts, ensuring data accuracy for over $20M in HUD funding and federal compliance.
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Nov 2018 – Apr 2019
Healthcare Data Analyst Intern
Catholic Health Services
Garden City, NY
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Contributed to data analysis efforts supporting New York’s DSRIP program, aimed at reducing avoidable hospital use across Long Island’s Medicaid population.
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Helped analyze claims and clinical data to identify high-utilization patterns by spotlighting emergency department overuse and chronic care gaps.
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Assisted in building real-time KPI dashboards and reports using Excel, Tableau, and SQL, giving leadership teams visibility into operational performance and quality metrics.
Aug 2017 – Dec 2018
Teacher Assistant
Adelphi University
Garden City, NY
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Taught database design and analytics labs; graded SQL and Microsoft Access projects for 50+ students.
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Helped students troubleshoot queries and understand relational database concepts during lab sessions.
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Supported professors with grading, course prep, and proctoring for IT and data-related courses.
Jan 2018 – Apr 2018
PACS Administrator Intern
SBH Health System
Bronx, NY
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Helped implement Q-path, a point-of-care ultrasound (POCUS) management system, improving exam documentation, turnaround time, and staff adoption.
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Monitored PACS systems and resolved basic imaging data issues to support clinical accuracy.
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Analyzed system usage trends and flagged process bottlenecks to improve radiology workflows.
2010 – 2016
Imaging Informatics & Radiology Roles
Earlier Experience
Amman, Jordan
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Led PACS/RIS support and EHR implementation at Electronic Health Solutions, training clinical staff, and resolving system issues.
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Performed diagnostic imaging (X-ray, CT, MRI) and interventional radiology procedures at top hospitals, including Al Istishari and Medical Surgical Center.
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Collaborated with multidisciplinary teams to streamline imaging workflows and reduce patient wait times.
Education
Jan 2017 – May 2019
ADELPHI UNIVERSITY
M.S. in Healthcare Informatics
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Gained specialized knowledge in healthcare data analytics, decision support systems, database design, and HIPAA compliance.
Remote
Oct 2005 – Dec 2009
University of Science & Technology
B.S. in Radiologic Technology
Ar-Ramtha, Jordan
Certifications
Google Advanced Data Analytics Professional Certificate
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In-depth training in Python, SQL, data visualization (Tableau, Power BI), and machine learning (regression, clustering, classification).
Completed
Google Advanced Data Analytics Professional Certificate
Completed
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Structured and managed data projects using the PACE workflow.
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Conducted exploratory data analysis (EDA), hypothesis testing, and A/B testing.
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Developed statistical models using linear/logistic regression, ANOVA, and Chi-squared tests.
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Applied machine learning techniques: K-means clustering, decision trees, random forests, and gradient boosting.
Machine Learning Certificate
Cornell University
In Progress
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Solved machine learning problems with model selection and optimization.
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Developed and applied k-NN, Naïve Bayes, and Bayesian classifiers.
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Built models with regression, gradient descent, decision trees, and hyperparameter tuning.
Skills
Programming & Data Analysis
Python
SQL
Git
Data Manipulation & Visualization:
NumPy, Pandas
Matplotlib, Seaborn, Plotly
Power BI, Tableau, Streamlit, Looker
Machine Learning & Statistical Analysis
Scikit-learn, Regression, Classification, Clustering, Statistical Modeling